Frequently Asked Questions
Your guide to shopping with Vastra Shop
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the colors of the clothes accurate on the website?
We strive to display our products as accurately as possible. However, please note that slight color variations may occur due to different monitor settings and studio lighting.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.